Product quality and after-sales service commitment
1. The products strictly implement national standards and meet relevant international electrical standards.
2, our company to ensure that the product in the quality assurance period, strictly implement the relevant statement, the implementation of three guarantees.
3. If an accident is caused by the product quality itself, it will bear all the economic losses caused by it.
4, our company strictly fulfill the seller's obligations, to ensure that the quality and quantity, to ensure that the contract is fulfilled. Implement all the terms of the contract, guarantee the commitments, and strictly implement the relevant agreements negotiated by both parties, and agree to have legal terms together with the terms of the contract.
After-sales service commitment
1. The products we provide to you guarantee that the goods are brand new, technologically advanced, mature and reliable.
2. We are willing to send qualified and qualified technicians to the place where the contract goods are installed to train your technicians. Guide, install, debug, cooperate with start-up, commissioning and trial operation, and be responsible for solving the manufacturing defects found in the installation, commissioning and trial operation of the contract goods. If there is a problem, we will reply within 12 hours after receiving the notice and arrive at the scene within 24 hours.
3. If there is a request for technical services, we can fax it to you in writing after consultation with you. In order to meet the requirements of the site, you have the right to propose changes and amendments, we will give full consideration to meet your requirements as far as possible.
4. After the expiration of the contract, if you request, we will provide you with the necessary spare parts for the repair and maintenance of the contract goods at the most favorable price, and provide you with all relevant technical information on the improvement of the contract goods free of charge.
5. We are responsible for the transportation and insurance of goods, and bear all the risks of quality and safety in the process of transportation of goods.
6. We welcome you to appoint a supervision representative to the company for supervision and factory inspection, and are willing to provide the supervision representative with all the conveniences in work and life.
7. After the installation of the goods, we will send people to participate in the commissioning and solve the problems as soon as possible. During the execution of the contract, we will fully bear the cost of repair, exchange and repeat test due to the inspection, test, re-test, repair and exchange required by us.
8. During the execution of the goods contract, if our goods are defective and the technical information is wrong, we will immediately replace the goods free of charge and bear all the costs of replacing the goods at the installation site.